We take utmost care and effort to make sure the product match its real colour. However, there will be 5-10% colour change as it depends on individual phone/laptop/browser pixel quality, image resolution, brightness etc.
At our sole discretion, we offer a return facility for eligible products if a return request is raised within three (3) days from the date of delivery.
Customers are required to record an opening / unboxing video at the time of delivery. This video is necessary to process any claims related to defective or incorrect products.
We typically ship the sarees within 4-6 business working days once the order is placed.
We provide shipping through India post and DTDC/ST/GMS based on your preference. The number of days taken to deliver will vary with each shipping service, city and town shipping regulations etc.
We will update the tracking details on the website or mail within 4 working days once dispatched.
A preorder saree will take typically around 30-45 days to dispatch as these would be woven on confirmation of the order. We will notify you if there is any changes in the ETA via Instagram, email, whatsapp/website.